The TELUS team acknowledges that our get the job done spans several Territories and Treaty spots and we've been grateful for the standard Expertise Keepers and Elders that are with us these days, individuals who have long gone before us and the youth that inspire us.
I have been a Telus customer because 2001. I moved to my new spot in August of 2020 and I am even now waiting for an optik Television set box which i experienced purchased proper just after I moved in.
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The brand new contacting attribute calls for mysterious callers to pay attention to a brief message and manually answer by using a 1-digit code. For example, a first-time dialer hoping to connect to a customer with the decision Control attribute are going to be greeted with a quick concept stating “this variety has Contact Control – to receive by way of, be sure to push 9.” The amount is randomly produced. Once the digit is pressed, the decision will link.
Nevertheless, the ideal just transpired. After conversing with Telus business, I was not pleased with the strategy available and questioned being tranferred towards the LOYALTY dept. She adjusted the cost of the information plan but enhanced the price of the telephone for any Web of -$1. WHAT A JOKE!!!
Hello All people, I really need to Make contact with customer service in regards to modifying a payment arrangement. I wanted to know if there is an email or other way to Call them simply because I am Operating, and most times I endeavor to contact and don't get to talk to an individual just before I really need to hang up.
Has any individual been charged for telus and absolutely nothing was even attached? N they wont pay out me again yesterday
@chris14 I desired to clear up some inaccurate details. We're going to maintenance TELUS owned downed traces at no cost. We will only remove the line completely for development/renovation functions but there's a payment involved. We despatched you A non-public message in the event you want to maneuver forward with either state of affairs.
Offered to update our telephones way too. She despatched me several codes via textual content and e-mail to relay to her. She then started to request my bank card for any one time payment.
Simply just style the details of your inquiry within a message and it'll be sent to some human Telus TV support Canada agent. Messaging Here's asynchronous (non-Dwell), so you can near the app or go regarding your working day whilst the agent works towards finding you a resolution.
@Oleginza Wrote: I referred to as Telus CS at eight.55AM Mountain time and so they hanged up on me, saying that I need to phone throughout "frequent Place of work hrs". Is that this for actual?
If an automatic assistant asks for The main reason within your connect with, mention "I want to make payment preparations for my mobility Invoice".
I had been just wanting to go away some feedback (also to vent) so that perhaps Telus might make communication easier Sooner or later. The entire ordeal was extremely distressing - all over a little digicam I desired to return.
In the approaching weeks and months, we will be working to develop the items and services supported, so keep checking again for updates.